Session Cookies
‍These types of cookies are stored only temporarily during a browsing session and are deleted from your device when you close the browser. We use session cookies to support the functionality of the website and to understand your use of the site—that is, which pages you visit, which links you use and how long you stay on each page.

Statistics Cookies
Statistics cookies help collect information about your use of the website and enable us to improve the way it works. These cookies give us aggregated information that we use to monitor site performance, count page visits, spot technical errors, see how users reach the website, and measure the effectiveness of marketing (including emails).
Gneffin processes anonymous statistics about visits to the website. This is done with a web analysis system. Among other things, the following data are stored via cookies in the web analysis system:

Gneffin processes anonymous statistics about visits to the website. This is done with a web analysis system. Among other things, the following data are stored via cookies in the web analysis system:

• The IP address
• Technical features such as the browser you use (such as Chrome, Safari, Internet Explorer or Firefox) and the resolution of your computer screen;
• From which page you came to the Gneffin website;
• When and for how long you visit or use the Gneffin website;
• Whether you use functionalities of the Gneffin website or Gneffin App; and
• Which pages you visit on the Gneffin website and which screens of the Gneffin App you are viewing.

Marketing Cookies
Marketing cookies are used to show users display advertisements across websites such as those on Facebook, Linkedin or general web. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. We do not display ads for any services besides our own.

Unclassified Cookies
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
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Choice
We offer you the choice in receiving communications from us, generally by offering an "opt in" or an "opt out" option, depending on applicable law, when you provide contact information through the forms on our websites. Additionally, we include an "unsubscribe" link in our electronic newsletters or promotional emails. These options allow you to inform us on how you want to receive communications.

When accepting the terms of use/end user license agreement for applications software, you must opt in to allow the collection of data from your mobile device in order for the applications software to work properly.

You may opt out of behaviorally targeted ads anytime by clearing your cache of your browser's cookies. Additionally, you may opt-out of interest-based advertising from some third-party partners by visiting http://preferences-mgr.truste.com/, http://www.youronlinechoices.eu, or the third-party provider’s websites. Please note that opting-out will only prevent targeted ads so you may continue to see generic (non-targeted ads) after you opt-out.

We may also obtain information from third parties and combine with information we collect through the Gneffin Services. We may have access to certain information from a third-party social media service if you create or log into your online account through the service or otherwise provide us with access to information from the service. Any access that we may have to such information from a third-party social media service is in accordance with the privacy notice and authorization procedures determined by the social media service. We protect data obtained from third parties according to the practices described in this notice, plus any additional restrictions imposed by the other sources of the data.

Some browsers offer a “do not track” (“DNT”) option. Since no common industry or legal standard for DNT has been adopted by industry groups, technology companies or regulators, we do not respond to DNT signals. We will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

Processing
By accessing or using the Gneffin Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries and territories, which may have different privacy laws from your country of residence.

‍Accountability for Onward Transfer
‍Gneffin remains responsible for personal information that is shared under the Onward Transfer Principle of EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) with third parties for external processing on our behalf as described in the “Information We Share” section.
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These transfers are also governed by the Standard Contractual Clauses as published by the European Commission. We comply with applicable legal requirements providing adequate protection for the transfer of personal information to countries outside of the EEA, UK or Switzerland including the Data Protection Directive 95/46/EC and, as of May 25, 2018, the General Data Protection Regulation (GDPR).
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‍Use of Your Information
We may use the information collected for the limited purpose of providing the Gneffin Service and related functionality and services, as described in this Privacy Notice and as permitted by applicable laws. These limited purposes include circumstances where it is necessary to provide or fulfill Services requested by or for you or where you have given us your express consent.We may use the information we obtain about you to:

• provide the information, products and services you request;
• provide you, if you are a client, with effective customer service;
• provide our customers and carriers with shipment information such as location;
• provide you with a personalized experience when you use our website;
• contact you with special offers and other information we believe will be of interest to you (in accordance with any privacy preferences you have expressed to us);
• contact you with information and notices related to your use of our products and services, including our website;
• invite you to participate in surveys and provide feedback to us (in accordance with any privacy preferences you have expressed to us);
• better understand your needs and interests;
• publish research and analysis of i) trade, trade patterns, and ramifications of trade and trade patterns; ii) supply chain trends, supply chain patterns, and ramifications of supply chain trends and patterns; iii) the economic impact related to the same; and (iv) other issues generally related in any way to all aspects of the transportation industry worldwide;
• improve our products and services and develop new products and services;
• improve our marketing and promotional efforts;
• improve the content, functionality and usability of the website;
• evaluate your interest in our job positions and contact you regarding possible employment with Gneffin;
• enforce our websites' terms of use;
• promote security;
• protect against and prevent fraud, claims and other liabilities, and manage corporate risk exposure;
• meet our internal and external audit obligations;
• comply with our legal and regulatory obligations, including with your privacy requests;
• support disaster recovery; and
• for any other purpose for which we provide notice at the time of collection.

Information We Share or Sell‍
We do not sell or otherwise disclose personal information we collect about you, except as necessary to provide you the Services and/or as described herein or otherwise disclosed to you at the time the data is collected. Information shared with third parties in accordance with this Privacy Notice includes some or all of the personal information we collect, as described and listed in this Privacy Notice. We share information to perform activities that you request. We may share the personal information we collect with our affiliates, service providers, or to cooperate with an authorized law enforcement or regulatory investigation. In addition, we may share personal information with other third parties with the consent of the individual to whom the information pertains.

Service Providers
If you are performing services directly or indirectly for us and using an application provided by us, then we may collect information for the purpose of providing information to our carriers and customers. We may also share your personal information with third-party vendors that perform tasks on our behalf and under our instruction. These third-party vendors may use your personal information only in connection with the services they perform on our behalf and they are bound to protect your personal information in a manner consistent with our own policies and practices. On our website, you may have an opportunity to post user-generated content using social networking tools available on those sites. If you take advantage of this opportunity, remember that the user-generated content you post is available to others who visit the website and therefore you should have no expectation of privacy with respect to such content. In addition, you may choose to use certain features on our website for which we partner with other entities. These features, which may include social networking and geographic location tools, are operated by third parties that are not affiliated with Gneffin. These third parties may use personal information in accordance with their own privacy policies. On sites on which these features are offered, the relevant third parties are identified. We strongly suggest you review the third parties' privacy policies if you use the relevant features.

Legal Disclosures
We may also disclose information about you when we, in good faith, believe disclosure is appropriate to comply with the law, a court order, or a subpoena. We may also disclose information about you to prevent or investigate a possible crime, such as fraud or identity theft; to protect the security of our website;to enforce or apply our websites' terms of use or other agreements; or to protect our own rights or property or the rights, property or safety of our users or others. We will attempt to notify users about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority.

Change of Control
We also reserve the right to transfer information about you to a successor organization if, we transfer the ownership or operation of one of our websites to another organization or if we merge with another organization. If such a transfer occurs, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner consistent with this policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

Security
Gneffin takes security seriously and has implemented administrative, physical, and technological measures to protect your information from unauthorized access, loss, misuse, disclosure, alteration and destruction. If you wish to report a security concern or if you have a question around security, please submit your inquiry to privacy@Gneffin.com

Policy Regarding Children
The Gneffin Services is directed to individuals at the age of 18 and over. We do not knowingly collect personal data from individuals under the age of 18 (“Children”). If we become aware of individuals who have provided us with personal data and are under the age of 18, we will take steps to deactivate the account and delete the personal data. If you become aware of information from individuals under the age of 18 which has been provided to Gneffin, please contact us at privacy@Gneffin.com

Promotional and Newsletter Communications
Gneffin newsletters and marketing emails include the option to opt-out of receiving any further emails. You may also opt-out of receiving specific promotional emails by emailing privacy@Gneffin.com
Gneffin may still send non-promotional communications such as security alerts, product updates, or notices related to our ongoing business relationship.

California Residents
This Notice applies also to California residents. This Privacy Notice lists the categories of personal information that Gneffin collects and discloses for a business purpose and which include sensitive personal information as defined by the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA). Gneffin does not “sell” or "share" (as defined in CCPA) personal information to third parties or otherwise provide personal information to third parties for their direct marketing purposes. To exercise your rights under the California law (outlined in the “Your Privacy Rights” section of this Privacy Notice), please contact us by emailing  privacy@Gneffin.com

Community Forums and Blog
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal data from our blog or testimonials, contact  privacy@Gneffin.com

Testimonials
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent, we may post your testimonial along with your name.

Your Privacy Rights
You have the following rights regarding the personal information we maintain about you. We may ask you for additional information to verify your identity in order to process your request. If at any time you wish to exercise your rights, please reach out to privacy@Gneffin.com

• Information and access: You can request to see which personal data we process from you. We can inform you on how and why we process this data unless restricted by law, or if we are unable to verify your identity.
• Submitting information: You may refrain from submitting information directly to us, although doing so may impact our ability to provide the products, services, and information you request and/or affect your ability to use Gneffin Services.
• Rectification/correction: You may request to update or correct the personal data we maintain for you.
• Right to be forgotten/request deletion: You may request deletion of your personal data. We may ask you for additional information to verify your identity and will process your request subject to and in accordance with law.
• Restriction: You may request the limitation on the processing of your personal data.
• Restricting cookies: You may elect not to have a unique cookie identification number assigned to your computer to avoid aggregation and analysis of data collected on our websites. Generally, if you do not wish to receive cookies, you may set your browser to deny cookies or to alert you when a cookie is placed on your computer.
• Objection: You may remove your consent for the processing of your personal data.
• Transferability/portability: You may request to transfer your personal data in a portable format.

Unclassified Cookies
We will not discriminate against you for exercising your rights. However, these rights are not absolute. We may deny requests as permitted by law, such as requests which risk the privacy of others or are unreasonable or repetitive, or requests that would require disproportionate effort or when we are not able to verify your identity.

If you wish to contact us through an authorized agent, we may request evidence that you have provided such agent with power of attorney, or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

Please note that we do not honor opt-out preference signals to opt-out of sale or sharing since we do not sell or share your personal information.

EU-U.S. Data Privacy Framework, UK Extension to the EU-U.S. Data Privacy Framework, and Swiss-U.S. Privacy Framework‍

Gneffin complies with the EU-U.S. Data Privacy Framework program (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework program (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Gneffin has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension. Gneffin has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework program Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this Privacy Notice and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework program, and to view Gneffin’s certification, please visit https://www.dataprivacyframework.gov/.

Data Privacy Framework Scope
Gneffin and each of its U.S. subsidiaries (including but not limited to Gneffin Capital LLC, Gneffin Customs LLC, Gneffin International LLC, Transmission LLC, Crux Systems Inc., Gneffin Insurance Holding Company LLC, Gneffin Insurance Solutions LLC, Deliverr Inc., and Discountly LLC) adhere to the principles of the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and Swiss-U.S. DPF with respect to the personal data submitted by Gneffin’s customers in reliance on the Data Privacy Framework.

Personal Data Retention
Gneffin will retain your information for the period necessary to fulfill the purposes for which it has been collected or as required or permitted by law (purposes are described in the "Use of Your Information" section above). Gneffin will retain information required to comply with privacy requests, manage active accounts, and to resolve disputes or enforce agreements. We will retain personal data we process on behalf of our clients as directed by them. We may also retain copies of your information for disaster recovery purposes.

Links to Third Party Websites
We may place links on the Gneffin Services. When you click on a link to a third party website from our website, your activity and use on the linked website is governed by that website’s policies, not by those of Gneffin. We encourage you to visit their websites and review their privacy and user policies.

U.S. Federal Trade Commission Enforcement
Gneffin’s commitments under the Data Privacy Framework are subject to the investigatory and enforcement powers of the United States Federal Trade Commission.

Privacy Inquiries and Complaints
In compliance with the EU-U.S. Data Privacy Framework Principles, Gneffin commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. European Union, Swiss, and United Kingdom individuals with DPF inquiries or complaints should first contact Gneffin at privacy@Gneffin.com

Gneffin has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you.

If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/G-Arbitration-Procedures-dpf?tabset-35584=2

Contacting Us
For any questions about this Privacy Notice or if you wish to exercise your rights under the access principle to correct, amend, and delete personal data, you can address

privacy@Gneffin.com